Interlibrary Loans

Interlibrary Loan Services (ILL) are available to all Longview Public Library cardholders. The Interlibrary Loan Service requests books, and magazine articles, not available at Longview Public Library from other libraries across the United States.  

Interlibrary Loan Services (ILL) are available to all Longview Public Library cardholders. The Interlibrary Loan Service requests books, and magazine articles, not available at Longview Public Library from other libraries across the United States. The service may take several weeks due to shipping time. Please ask for assistance at one of the Service Desks, or contact the Interlibrary Loan Librarian at (903) 237-1346 for more details.

Important Information About Your Request
Before requesting any material through Interlibrary Loan, check the Longview Public Library Catalog to make sure that the material is not owned by Longview Public Library. We cannot request items through Interlibrary Loan that are owned by Longview Public Library even if our copy is Reference only.

To request material through Interlibrary Loan, you must have a valid Longview Public Library card and you must sign a one-time statement agreeing to accept responsibility for:

• Any charges assessed by the lending library, whether or not you choose to use the material
• Overdue fines of $0.50 per day as assessed by Longview Public Library and additional charges/fines/fees imposed by the lending institution
• Replacement cost if the materials are lost or damaged
• Compliance with Copyright Law of the United States (Title 17, United State Code)

ILL FAQ

1. What is not generally available through Interlibrary Loan?
2. Who is eligible for Interlibrary Loan service?
3. How many items can I order?
4. What will it cost?
5. How long can I keep an item?
6. How long will I have to wait for an item?
7. What happens if I lose or damage an item?
8. Where do I return materials?
9. How do I submit a request?

1.  What is not generally available through Interlibrary Loan?

• Items in special collections
• Genealogical material - some libraries may copy index
• Limited availability - audio/video
• Telephone directories
• Reference books
• Complete issues of periodicals or newspapers
• Best sellers
• Current publications
• Rare or fragile items
• Items in high demand

Note:  Libraries are under no obligation to lend materials.

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2.  Who is eligible for Interlibrary Loan service?

Any patron who has a Longview Public Library card, is in good standing and does not have account issues (over-dues, fines, fee, etc.) The request must be placed in the actual name of the library cardholder and the corresponding library card must be presented when picking up the item.

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3.  How many items can I order?

There is a limit of three open requests at one time per patron. An item may be borrowed one time within a three-month period.

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4.  What will it cost?

This is generally a free service but materials returned late will be assessed a fine of $0.50 per day. Patrons who fail to return materials borrowed on their behalf will be charged the cost of the item as determined by the lending library.

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5.  How long can I keep an item?

That is determined by the lending library. There are no renewals.

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6.  How long will I have to wait for an item?

The normal process of an ILL request is approximately 2 to 6 weeks. If we cannot obtain a requested item, you will receive a cancellation notice by email, mail or phone stating that we could not get it.

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7.  What happens if I lose or damage an item?

The lending library will require that you pay for the damage/loss and could charge a processing fee. Note that your Longview Public Library borrowing privileges will be suspended until all fees/fines are paid.

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8.  Where do I return materials?

Materials may be returned at one of the Service Desks where you return all other Longview Public Library items. Please keep all paperwork with the item.

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9. How do I submit a request?

You may submit an Interlibrary Loan request online through Texas Navigator. You may also print the Interlibrary Loan request form and fill out the form, and leave it at one of the Service Desks on your next visit. Forms are also available at the Services Desks in the Library.

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